Shipping Policy

1-3 Days Standard Order Shipment

All successfully paid and confirmed orders will be arranged for shipment within 1 to 3 working days. Our professional warehousing team conducts unified sorting, inspection, packaging and delivery arrangement for daily orders to ensure efficient order processing. During large promotion cycles and order peak periods, the shipment progress may have minor delays due to the surge in order volume, and we will update order logistics status in real time to ensure users can check the latest order progress at any time. All products are packaged with protective materials to avoid extrusion and damage during transportation.

6-12 Days Estimated Delivery Period

After the order is successfully shipped and picked up by logistics providers, the estimated overall delivery time is 6 to 12 working days. The actual delivery progress will be affected by objective factors including logistics scheduling, transportation routes, routine inspection and weather conditions. In case of occasional logistics delays, we will actively track the transportation status and synchronize the latest information. We maintain stable cooperation with high-quality global logistics channels to ensure the safety and timeliness of commodity delivery as much as possible.

Full Site Free Shipping Service

We provide permanent free shipping services for all products on the entire platform, with no minimum order threshold, no hidden charges and no additional logistics fees. All completed orders automatically enjoy free shipping benefits, and users do not need to pay any transportation and distribution costs. This free shipping policy applies to all product categories and all user groups all year round, helping global customers save shopping costs and obtain a more cost-effective shopping experience.

Logistics Abnormality Solution Mechanism

For abnormal situations such as package loss, transportation damage and long-term logistics stagnation caused by logistics problems, we provide professional after-sales solutions. After receiving user feedback, our team will verify the situation quickly and provide services such as re-delivery, partial refund or full refund according to the actual situation, fully protecting the legitimate shopping rights and interests of every customer.